Privacy Policy
Last Updated: February 23, 2026
The Soulinas ("us", "we", or "our") operates the The Soulinas website (the "Service"). This page informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.
1. Information Collection and Use
We collect several different types of information for various purposes to provide and improve our Service to you.
Types of Data Collected
- Personal Data: While using our Service, we may ask you to provide us with certain personally identifiable information that can be used to contact or identify you ("Personal Data"). This may include, but is not limited to: email address, first and last name, phone number, and event details.
- Usage Data: We may also collect information on how the Service is accessed and used ("Usage Data"). This may include your computer's IP address, browser type, browser version, the pages of our Service that you visit, the time and date of your visit, and other diagnostic data.
- Cookies: We use cookies and similar tracking technologies to track the activity on our Service and we hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.
2. Use of Data
The Soulinas uses the collected data for various purposes:
- To provide and maintain our Service
- To process your booking and manage your event
- To notify you about changes to our Service
- To provide customer support
- To gather analysis or valuable information so that we can improve our Service
- To monitor the usage of our Service
3. Data Protection
The security of your data is important to us but remember that no method of transmission over the Internet or method of electronic storage is 100% secure. We are committed to protecting your Personal Data and have implemented appropriate technical and organizational security measures to protect it from accidental loss, unauthorized access, use, alteration, or disclosure.
4. Sharing of Data
We do not sell, trade, or rent your Personal Data to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners and trusted affiliates for the purposes outlined above. We may use third-party service providers to help us operate our business and the Service, such as sending out newsletters or surveys.
5. Your Data Protection Rights
Under the Australian Privacy Principles (APPs), you have certain data protection rights. The Soulinas aims to take reasonable steps to allow you to correct, amend, delete, or limit the use of your Personal Data.
You have the right to:
- Access, update or delete the information we have on you.
- Request that we correct any information you believe is inaccurate.
- Object to our processing of your Personal Data.
- Request that we restrict the processing of your personal information.
- Request a copy of the information we have on you in a structured, machine-readable, and commonly used format.
Please contact us at bookings@serinnamusic.com to exercise these rights.
6. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. We will let you know via email and/or a prominent notice on our Service, prior to the change becoming effective and update the "last updated" date at the top of this Privacy Policy.
7. Contact Us
If you have any questions about this Privacy Policy, please contact us:
The Soulinas
Email: bookings@serinnamusic.com
Address: Brisbane, QLD, Australia